Shipping, returns & policies

Fresh grapes ship refrigerated Monday through Wednesday during harvest so no shipment sits in a terminal over a weekend. Frozen must ships packed with dry ice in insulated cartons. Supplies ship standard ground within two business days.

Orders over $200 ship free within California. Out-of-state refrigerated freight is quoted at checkout based on weight and destination.

Pickup is free at 6951 Southfront Road, Livermore. During harvest we are open seven days a week, 8am to 6pm. Bring your own bins for orders over 100 lbs, or purchase food-grade bins at the counter.

If fresh fruit arrives warm, damaged, or materially different from the lot sheet, photograph the shipment and contact us the same day. We replace the lot when fruit is still available, or refund in full.

Unopened supplies and equipment may be returned within 30 days in original condition. Perishable fruit, frozen must, and bulk wine are not returnable once shipped or collected.

Pre-order deposits are refundable until the block is picked. After the pick, allocations are final.

We collect only what is needed to fulfill your order and contact you about it. We do not sell customer data. Payment details are handled by our payment processor and never stored on our servers.

Bulk wine purchases require the buyer to be 21 or older, with age verification at delivery or pickup. Grapes, must, and supplies carry no age restriction.